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  1. How can we help?
  2. FAQ
  3. General

General

  • FAQ: Wear OS Update, Watch Face Compatibility & Purchases
  • Smartwatch brands & models supported by Facer
  • Issues syncing faces to your smartwatch
  • Why are some watch faces are marked as unavailable to sync?
  • How can I cancel Facer Premium?
  • How do I cancel Facer Creator Pro?
  • Can I continue using premium faces after my Facer Premium subscription expires?
  • Why is the second hand stopping in ambient/dim mode?
  • How can I share the link to a watch face?
  • How do I check which version of Facer I have?
  • I forgot my password, how do I reset it?
  • How to join the Facer Beta
  • How can I unsubscribe from emails sent by Facer?
  • Why is the shuffle feature not working?
  • How do I delete my account?
  • How to redeem a Facer Premium coupon via the Apple App Store
  • How to redeem a Facer Premium coupon via Google Play
  • How to redeem a Facer Premium coupon via the Facer website
  • How to redeem coupons for watch faces in the Facer app / Google play
  • I don't find an answer to my problem here - what should I do?
How can we help?