FAQ

General

• Supported Watch Brands/Models
• My faces don't sync :(
• How can I cancel Facer Premium?
• How do I cancel Facer Creator Pro?
• How do I check which version of Facer I have?
• I forgot my password, how do I reset it?

See all 10 articles

Facer WearOS

• Installing or re-installing Facer on older Android Wear / WearOS 1.x smartwatches
• How to upgrade Google Play Services on your WearOS 1.x watch
• Redeem your 30 Day Free trial for Facer Premium (select watches only)
• How to pair your WearOS watch connected to an iPhone?
• Frequently Asked Questions

Facer Tizen (Samsung Gear S2/S3/Sport)

• How to Redeem Coupons on Galaxy Store
• What is the minimum Tizen version needed to run Facer?
• Where can I find my Tizen version?
• Why is Facer for Samsung watches not available in my country?

Facer on iPhone

• Issues syncing faces with Facer iPhone and Apple Watch
• Issues syncing faces with Facer iPhone and WearOS watches
• Issues syncing faces with Facer iPhone with Samsung Gear and Galaxy Watches (Tizen)
• Issues with Facer iPhone and Apple Watch

Facer on Apple Watch

• How to use Facer with watchOS 7? (Beta testing)
• What is an Apple Watch .watchface file?
• How do I publish my Apple Watch face designs?
• Why are some faces not available for my Apple Watch?
• Why can I not use all faces from Facer on my Apple Watch?

Facer Creator

• Montblanc Contest 2019 - FAQ
• I need help creating a functionality of effect in Facer Creator - what should I do?