FAQ
Having issues with Facer? We're here to help!
General
- Smartwatch brands & models supported by Facer
- My faces don't sync :(
- How can I cancel Facer Premium?
- How do I cancel Facer Creator Pro?
- How do I check which version of Facer I have?
- I forgot my password, how do I reset it?
Facer WearOS
Facer Tizen (Samsung Gear S2/S3/Sport)
Facer on iPhone
- Issues syncing faces with Facer iPhone and Apple Watch
- Issues syncing faces with Facer iPhone and WearOS watches
- Issues syncing faces with Facer iPhone with Samsung Gear and Galaxy Watches (Tizen)
- Issues with Facer iPhone and Apple Watch
- How to request a refund on Facer iPhone (for Apple Watch, or other smartwatches)
Facer on Apple Watch
- How to use Facer with Apple Watch?
- Why are complications on my Facer faces for Apple Watch not showing any data?
- How often is the data refreshed on my Apple Watch faces?
- How do I publish my Apple Watch face designs?
- Why are some faces not available for my Apple Watch?
- Why can I not use all faces from Facer on my Apple Watch?