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  1. How can we help?
  2. FAQ

FAQ

Having issues with Facer? We're here to help!

General

  • My faces don't sync :(
  • How can I cancel Facer Premium?
  • How do I cancel Facer Creator Pro?
  • How do I check which version of Facer I have?
  • I forgot my password, how do I reset it?
  • How to join the Facer Beta
See all 10 articles

Facer WearOS

  • Installing or re-installing Facer on older Android Wear / WearOS 1.x smartwatches
  • How to upgrade Google Play Services on your WearOS 1.x watch
  • Redeem your 30 Day Free trial for Facer Premium (select watches only)
  • How to generate the QR code on my WearOS watch connected to an iPhone?
  • Frequently Asked Questions

Facer Tizen (Samsung Gear S2/S3/Sport)

  • How to Redeem Coupons on Galaxy Store
  • What is the minimum Tizen version needed to run Facer?
  • Where can I find my Tizen version?
  • Why is Facer for Samsung watches not available in my country?

Facer on iPhone

  • Issues syncing faces with Facer iPhone and Apple Watch
  • Issues syncing faces with Facer iPhone and WearOS watches
  • Issues syncing faces with Facer iPhone with Samsung Gear and Galaxy Watches (Tizen)
  • Issues with Facer iPhone and Apple Watch

Facer on Apple Watch

  • How to use Facer with watchOS 7? (Beta testing)
  • What is an Apple Watch .watchface file?
  • How do I publish my Apple Watch face designs?
  • Why are some faces not available for my Apple Watch?
  • Why can I not use all faces from Facer on my Apple Watch?

Facer Creator

  • Montblanc Contest 2019 - FAQ
  • I need help creating a functionality of effect in Facer Creator - what should I do?
How can we help?