FAQ
Having issues with Facer? We're here to help!
General
- Smartwatch brands & models supported by Facer
- My faces don't sync :(
- How can I cancel Facer Premium?
- How do I cancel Facer Creator Pro?
- How do I check which version of Facer I have?
- I forgot my password, how do I reset it?
Facer on Apple Watch
- How to use Facer with Apple Watch?
- Why are complications on my Facer faces for Apple Watch not showing any data?
- How often is the data refreshed on my Apple Watch faces?
- How do I publish my Apple Watch face designs?
- Why are some faces not available for my Apple Watch?
- Why can I not use all faces from Facer on my Apple Watch?
Facer on WearOS smartwatches (Fossil, Ticwatch, Galaxy Watch 4, etc.)
Facer on Tizen smartwatches (Samsung Gear S2, S3, Sport, etc.)
Facer on iPhone
- Issues syncing faces with Facer iPhone and Apple Watch
- Issues syncing faces with Facer iPhone and WearOS watches
- Issues syncing faces with Facer iPhone with Samsung Gear and Galaxy Watches (Tizen)
- Issues with Facer iPhone and Apple Watch
- How to request a refund on Facer iPhone (for Apple Watch, or other smartwatches)